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Pricing & Eligibility

Common Questions about Pricing & Eligibility

On Home Health

  1. How do I qualify for Medicare-reimbursed Home Health?
    You must have a physician's order for services and be able to leave your home infrequently.
     
  2. What Home Health services will Medicare cover?
    Medicare Part A will cover many Home Health services including, but not limited to, physical/occupational therapy, wound care, skilled nursing and assistance with activities of daily living such as bathing and dressing.
     
  3. How long can I receive Medicare services?
    There is no limit to the number of days you can receive care. As long as you continue to require skilled medical care, you can receive Medicare services.
     
  4. What other funding sources are available for WesleyLife Home Health services?
    We accept most insurance plans, including Medicaid, Medicaid waivers, Veterans Administration and private or commercial insurance policies.

     
  5. How do I get started on Home Health? 
    Either you or your physician can contact us at wesleylifeathome@wesleylife.org or (515) 978-2777. WesleyLife at Home will work closely with your physician to set up the initial plan of care and to monitor your progress. We will handle all of the necessary paperwork, so you can focus on getting well.

On Personal Services

  1. Who can receive personal services?
    WesleyLife at Home’s personal services are available to anyone in our 15-county service area who needs a helping hand at home. There is no age limit or health requirement for personal services.
     
  2. How much does it cost to use WesleyLife’s personal services?
    Unless you live in one of our seven WesleyLife communities, there is a minimum period of service each time we visit your home. This may be either one or two hours, depending on where you live in our service network. Your WesleyLife home care aide or nurse will make sure you get the most out of your time, performing the services you need while keeping you company and adding thoughtful touches along the way. Prices start as low as $21.50 an hour, but the rate will vary depending on where you live. Typically, rates decrease as you use more services in a day. 
     
  3. Does insurance or Medicare cover personal services?
    Typically, health insurance programs do not cover personal services, unless you are recovering at home after a hospital stay or illness. Medicare may cover some services in this instance as well. Most personal services clients pay out of pocket for the services they receive. 

    If you have a long-term care insurance policy, it may cover some of the costs of services that allow you to remain independent in your home. In Polk County, WesleyLife uses grant funding to provide home-based services to people who could not otherwise afford care in their homes.

On WesleyLife Home-Delivered Meals

  1. Who can sign up for home-delivered meals? 
    Anyone. WesleyLife Meals on Wheels delivered more than 220,000 hot and tasty meals to the homes of 1,630 people in Greater Des Moines in 2014. Each of those clients received a meal delivered personally to their home, along with a brief visit to see how their day was going. 
     
  2. How much does it cost to get a meal?
    Because WesleyLife Meals on Wheels receives grant funding from many sources, clients may receive meals at little to no cost, depending on their income. 
     
  3. Is it true that I can get free meals after a hospital stay?
    Through WesleyLife’s First Step program, you can qualify for five free meals following a hospital stay, regardless of your income. These meals begin once you get home, whether from the hospital or a stay in a short-term rehab program, such as those operated by WesleyLife. Funded through a grant from Prairie Meadows in Altoona, this program is aimed at helping older adults get the nutrition they need to make a good recovery following a hospital stay. 

On Wesley Wheels

  1. Is this service available to anyone?
    While Wesley Wheels is designed with special attention to the needs of older adults, our service is available to anyone in Greater Des Moines. Our friendly drivers provide “door-through-door service,” which means they will pick you up at your front door and accompany you to where you need to be. 
     
  2. How much does it cost to take Wesley Wheels?
    Due to our personalized services, it costs a little more to take Wesley Wheels than to use a taxi or an Uber. Our fully insured, professionally trained, chauffeur-licensed drivers are equipped to address your specialized needs, including use of a wheelchair lift or assistance walking to your destination. Many people use Wesley Wheels for doctor’s appointments or a trip home from the hospital when an ambulance isn’t necessary. The cost of a local trip ranges from $30 to $35, but could be more if longer distances are required.

On WesleyLife’s Public Health Nursing/Home Care Aide programs

  1. Who qualifies for the Public Health Nursing program?
    This program is available to Polk County residents who either have no health insurance, are underinsured or whose need is not covered by Medicare. They must have a doctor’s order requesting nursing services.
     
  2. Who qualifies for the Public Health Home Care Aide program?
    Clients must meet certain income requirements and be either mentally or physically unable to manage either personal care or household tasks without assistance. This service does not require a doctor’s order, but funds are limited.
     
  3. What is the cost of using these programs?
    Charges are based on a client’s monthly income. A sliding fee scale is used to determine the cost of a visit by a Public Health nurse or an hour of service from a Home Care Aide.
     
  4. How is this program supported?
    Funding to support the programs is provided by the Polk County Health Department, Aging Resources of Central Iowa, United Way of Central Iowa and Polk County Health Services.

On Adult Day Services

  1. Who is eligible to attend WesleyLife Adult Day?
    Our Adult Day services are available to anyone age 45 or older. Some participants attend for companionship and to take part in fun and interesting programming. Others value the opportunity to receive personal assistance, including help with bathing, as well as certain medical services, including podiatry. For some families, adult day is a wonderful way of providing weekday care for a family member with memory loss, who may not be safe when alone at home.
     
  2. How much does it cost? 
    The fee for WesleyLife Adult Day is $60 for a full day. For half-day rates (four hours or less), please call the Adult Day program that interests you. Rates vary according to whether meals are included.  

    Depending upon a participant’s circumstances, financial assistance may be available through the generous donations of people or corporations in the communities we serve. Financial assistance also may be available through Medicaid, Aging Resources of Central Iowa, Heritage Agency on Aging or the Veteran's Administration. Some long-term care insurance policies provide coverage for adult day. Ask the director of the adult day program in your area to help you understand the options that may be available for you. 
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